This makes the third trip in a row where I’ve spent the night somewhere other than my final destination. I want to run a business that charges a lot of money with no obligation for delivery of services. And, no, paying for my shitty mohotel doesn’t make up for your delays. I’m talking to you, Continental. Here’s a link to the Aviation Consumer Protection Division. Here’s some more helpful info about complaining. Not that any amount of complaining will do any good – for domestic U.S. Flights, there are no U.S. federal regulations that require any compensation for a delayed or cancelled flight. So, you’re at the mercy of the airlines’ already craptacular customer service.